Find quick answers to the most common questions about our OSRS services, ordering process, security, and support. If you need more help, our team is here for you.
99 Servicing provides professional OSRS services including account training, questing, minigames completion, gold farming, and custom order requests. All services are performed by experienced OSRS players with attention to your account’s safety.
Yes! We perform all work manually, never using automation, bots, or unauthorized software. Our team prioritizes your account’s security, and we have a reputation for safe, trustworthy service.
Yes, there are risks associated with account sharing, service outcomes, and compliance with RuneScape’s rules. Please review our Disclaimer for important information about account safety, service limitations, and our legal responsibilities.
Browse our service catalog, select what you want, and follow the checkout instructions. If you need something special, use the custom order form or contact us for a quote.
We accept various payments, including credit/debit cards, PayPal, and cryptocurrencies. Feel free to ask our support about additional payment options.
Service prices are clearly listed, and custom quotes are available for special requests. Contact us if in doubt.
Only details absolutely needed to complete your order will be requested. Your account login data is handled securely and permanently deleted after service completion. Never share your bank PIN—our staff will instruct if actions are required on your end.
We use strong encryption and strict internal protocols. Your account credentials are only accessed by the assigned worker and management, and are erased promptly after your service is complete.
Each service has a listed ETA. Delivery can depend on service type and queue size, but most orders are started within 24 hours of payment confirmation. You’ll receive updates throughout the process.
You will receive progress updates via email, Discord, or your preferred communication method. Contact support any time for live status checks.
Refunds are possible for undelivered or unstarted services—see our full Refund Policy for criteria and process.
If a ban or issue is the result of our service, we will review your case and offer compensation or a partial/full refund according to our terms. Bans unrelated to our work or due to outside factors are not eligible.
Absolutely! Please notify us of special account restrictions at checkout. We tailor service and assign skilled staff for Ironman, low-level, or authenticator-enabled accounts.
Yes, use our custom order form or reach out for anything not listed in our catalog—we handle unique requests regularly.
Support is available via email (info@99servicing.com), live chat, or Discord. We respond within 12 hours during the week and as quickly as possible on weekends.
Orders are processed 24/7, and support generally responds between 9:00 AM and 11:00 PM GMT.
Yes—services are completed as described or your money back, subject to our terms.
We maintain strict privacy protocols. See our Privacy Policy for details.
Contact our customer support team any time for assistance.
