99 Servicing values the privacy and security of customers’ information. This Privacy Policy explains how personal data is collected, used, stored, and protected when using this website and OSRS services.
99 Servicing may collect the following information:
Identity data (full name, username, date of birth)
Contact details (email address, phone number)
Payment information (billing details, transaction records—handled via third-party processors)
RuneScape account login details, if strictly needed for service delivery
Usage data (IP address, browser info, device identifiers via cookies)
Communication data (support requests, chat logs)
Information is gathered when:
Registering on the site or placing an order
Communicating via forms, email, or live chat
Browsing the website (via cookies and analytics trackers)
Making payments through integrated gateways
Personal information is used for:
Fulfilling OSRS service requests (e.g., account training, questing)
Securing user and game accounts
Communicating about service updates, confirmations, and customer support
Preventing fraud and abuse
Personal data is not sold or traded. It may be shared with:
Payment processors to complete transactions
Law enforcement or government agencies when required by law or to protect rights
Contractors or agents only as needed and under confidentiality obligations
Sensitive data, especially RuneScape account details, is stored using industry-standard encryption and security protocols. All employee and contractor access is strictly controlled. Third-party processors are selected for strong data security practices.
Our website uses the Sardonyx Secure Fields plugin to securely collect, and store account credentials required for order fulfillment. These credentials are encrypted and only accessible to authorized service providers and administrators. We implement strict role-based access controls and audit logging to protect your information. Credentials are retained only as long as necessary for service delivery and are deleted upon order completion or request. For additional security, access to sensitive data requires two-factor authentication.
Users have the right to:
Access and review their personal data
Update or correct inaccurate information
Request deletion or portability of their data where legally allowable
Object to or restrict certain uses of their data
Requests can be made via the contact details below.
Cookies and tracking technologies are used to improve user experience, analyze site traffic, and secure your session. Users can adjust browser settings to control cookie usage but certain features may not function as a result. For details, please see our Cookie Policy.
99 Servicing complies with relevant data protection laws, including:
GDPR (for EU-based users)
CCPA (for California residents)
Notice of compliance rights is provided, and users may exercise their rights under these regimes.
99 Servicing does not knowingly collect or retain data from users under 13. Accounts identified as belonging to minors, or where parental consent is not obtained, will be disabled, and associated data deleted. Contact is encouraged if a parent believes a child’s data has been provided in error.
This policy may be updated from time to time. Material changes will be posted prominently and, if significant, users will be notified via the website or email.
For privacy-related inquiries, requests, or complaints, please contact:
Email: info@99servicing.com
